Refund policy

No returns
Clothing is printed or embroidered for you after you order, in your size. All sales are final: we don't accept returns or exchanges for change of mind or the wrong size. This applies to clothing and CDs.

Please check the size information on each product page before you order. If you're unsure, write to us before ordering.

If something is wrong
If your order arrives damaged, misprinted, defective or isn't what you ordered, we'll fix it. Contact us within 14 days of delivery at contact@themirrortheory.store with your order number and a photo of the problem. We'll send a replacement at no cost or refund you in full. You don't need to send the item back unless we ask you to.

Cancellations
You can cancel your order until it has been fulfilled. Clothing usually goes into production quickly, so write to us as soon as possible at contact@themirrortheory.store.

Your statutory rights
This policy does not limit any rights you have under mandatory consumer protection law in your country.