Shipping policy

Clothing: made on demand
Every clothing piece is produced after you order. Production takes 2–5 business days. After that, your order ships with tracking from our production partner.

CDs
CDs are in stock and ship from Zurich, Switzerland.

Shipping rates (per order)
Clothing: Switzerland CHF 9 · European Union, United Kingdom CHF 7 · United States, Canada, Australia, New Zealand, Japan CHF 9 · Rest of the world CHF 15
CDs: Switzerland CHF 5 · All other countries CHF 10
Free shipping on orders from CHF 100.

Clothing and CDs ship from different locations. If your order contains both, it arrives in two parcels and the shipping rate applies to each.

Delivery times
Delivery times are estimates and not guaranteed. For clothing, expect around 5–20 business days within Europe and the United Kingdom and 3–4 business days within the United States after production. Peak seasons can add a few days.

Duties and taxes
Orders to Switzerland and Liechtenstein: no import charges on delivery. Clothing to the European Union or the United States: usually no extra charges on delivery. All other orders outside Switzerland, including CDs: customs duties or import taxes may apply. These are set by your country and paid by the recipient.

Address
Please check your shipping address before you order. We can't change it once production or shipping has started. Parcels returned because of an incorrect or incomplete address can be resent at your cost.

Questions: contact@themirrortheory.store